Payment Policy

Effective Date: January 14, 2026

1) Accepted Payment Methods

At maisonfish Store, we accept the following payment methods:

  • PayPal (PayPal balance, linked bank account, or supported cards via PayPal)

  • Credit/Debit Cards via Stripe (Visa, Mastercard, American Express, Discover, and other supported card networks depending on your location)

All payments are processed securely through trusted third-party payment processors. We do not store your full payment card details on our servers.

2) Payment Processing

  • Your payment is typically authorized and captured at the time you place your order.

  • In some cases, your payment may be authorized first and captured when your order is confirmed or prepared for fulfillment.

If a payment fails or is declined, your order may not be completed. Please try another payment method or contact your bank/payment provider.

3) Currency

All prices are displayed and charged in the currency shown at checkout. Any currency conversion fees or international transaction fees are determined by your bank or payment provider.

4) Taxes & Fees

Any applicable taxes and shipping fees are calculated and shown during checkout before you confirm your purchase.

5) Fraud Prevention & Verification

To protect customers and prevent fraud, we may review orders that appear unusual or high-risk. In those cases, we may request additional verification before processing the order. If verification cannot be completed, the order may be cancelled and the payment will be refunded (if captured).

6) Refunds

Refunds are issued back to the original payment method used at checkout:

  • PayPal: refunds typically appear in your PayPal account within a short period, depending on PayPal processing times.

  • Stripe (Card Payments): refunds are returned to the same card and may take 5–10 business days, depending on your bank.

If you need refund details, refer to our Refund & Return Policy (or contact us).

7) Contact

If you have any questions about payments, billing, or checkout issues:

Email: [email protected]
Phone: +1 (619) 275-2235
Address: 1028 Buenos Ave, San Diego, CA 92110, United States